Official venom factory support thread

[CRAWLINGAROUND]

Cool well now you can run a smaller Lipo pack up top like a 2S 2100mah 20C+ and really keep the CG low. Your still going to get a long run time. "thumbsup"

 

[88_Pathy]

I needed the set screws for the axles. One stripped and I didn't recieve extras, went to order them from you and it came out to 14$. Is there anything you guys can do about this...? The 2.5 2.5mm are tough enough to find in town.

 

[username]

I needed the set screws for the axles. One stripped and I didn't recieve extras, went to order them from you and it came out to 14$. Is there anything you guys can do about this...? The 2.5 2.5mm are tough enough to find in town.

I would also like to see parts avaiable in "parts" not a big bag of parts that you don't need. that is frustrating to me, if I need a pin for the axle, I have to spend over $10 to get the one small part worth five cents.

and yes, the set screws are very easy to strip or just plain break.

 

[88_Pathy]

Come on Venom your service is awesome, lets do something about this. I need parts and half the time cannot find them in stock.

 

[CRAWLINGAROUND]

Did you strip the M3x3 on the wheel axle or in the VCD joint, the M2.5?

You should be able to find them through Dubro in the hobby shops, any good fastener supply company, Fasteners, Fastenal, Mc Master Caar and more.

We understand the frustration and the trouble is balancing that with the dealers peg board & display space. The stores dont have much space to work with and we want to keep the parts count to a minimum to help out. So its a tough call what goes where and so on.
I'll voice your concerns and see what we can do the change things a bit.

Chris

 

[creepy 173]

Creeper

Hey guys my name is Eli and I wanted to thank you for putting out a great truck. I was wondering If you were going to be at RCX? I want to talk to one of you about an idea that I had for my creeper that worked better that I expected and you might want to work somthing out and make it an upgrade. Once you see it I know you'll be impressed.

 

[username]

Did you strip the M3x3 on the wheel axle or in the VCD joint, the M2.5?

You should be able to find them through Dubro in the hobby shops, any good fastener supply company, Fasteners, Fastenal, Mc Master Caar and more.

We understand the frustration and the trouble is balancing that with the dealers peg board & display space. The stores dont have much space to work with and we want to keep the parts count to a minimum to help out. So its a tough call what goes where and so on.
I'll voice your concerns and see what we can do the change things a bit.

Chris

switch to smaller packaging, smaller hangtags?

OR have ALL the one off things , the real small things, ALL available online at least.

 

[yjjoyride]

OK Creepy....give it up! Whats your upgrade?

 

[Thurzday]

X2 creepy. I'm curious now.

 

[88_Pathy]

I stripped the 2.5. It is so tiny.

 

[creepy 173]

creeper

First I want to talk to a venom guy then I'll tell you and trust me its so simple your all gona say why didnt I think of that.

 

[catcrawler]

How about the dig:?: Out yet:?: Oh Thought i would thank you again for little support on broken axil ends ,Had to bye complete axils to get parts, tower hobbies has parts and priced right shipping.

 

[lordy49]

Hi guys, I have just brokem a VCD shaft P No 8367 and pin 8364c, what is the procedure for getting these replaced.I live in Cairns Australia? I am aware you have a office here, do I go thru them or you. I bought the crawler from TCS.

 

[twigg425]

The best service around

The guys at venom have been really helpful, always willing to help and stand buy there awesome creeper. I want to say thank you to Paul and Chris for being understanding and replacing my broken parts, sometimes many.

 

[username]

i have been running my rig for awhile now and the stock springs dont really hold the rig up anymore. i took the internals out just yesterday, but the outer springs are just to soft. I heard the new ones are shipping with better springs, so was it decided that the ones I got are not good enough?

where can i get just the springs?

 

[CRAWLINGAROUND]

Hi guys, I have just brokem a VCD shaft P No 8367 and pin 8364c, what is the procedure for getting these replaced.I live in Cairns Australia? I am aware you have a office here, do I go thru them or you. I bought the crawler from TCS.

PM sent to you.

Chris

 

[CRAWLINGAROUND]

First I want to talk to a venom guy then I'll tell you and trust me its so simple your all gona say why didnt I think of that.

You can PM me about this.

Chris

 

[CRAWLINGAROUND]

The guys at venom have been really helpful, always willing to help and stand buy there awesome creeper. I want to say thank you to Paul and Chris for being understanding and replacing my broken parts, sometimes many.

Your welcome and we appreciate your patience. "thumbsup"
Enjoy,

Chris

 

[CRAWLINGAROUND]

How about the dig:?: Out yet:?: Oh Thought i would thank you again for little support on broken axil ends ,Had to bye complete axils to get parts, tower hobbies has parts and priced right shipping.

Your welcome and Dig is on its way very soon, passed testing, so its almost here not much longer now.

Chris

 

[guitarbob]

Hey Chris, just thought maybe you could answer a question for me.

I'm not sure if I have the over heat treated axles or not. I just got my Venom on Sat. and haven't put them in yet.

My brother said he could check them at his work and heat them with a torch to bring them back with in spec. If they need it.

Sooo:roll:.....

Do you know or could you find out what the hardness spec. is using the Rockwell scale?

Thanks

bob