That's not just product engineering. This goes for software engineering too. Software features used to be well planned out with a road map and have monthly release cycles and full QA testing. Now it's just rush it out in 2 weeks, if we don't have time to test enough, fix it along with the new tasks that you have to complete for the next 2 weeks.
Times have changed.
This changed when the book "The Lean Startup" came into publication. Its a cut throat way of doing business, but its not the only way. No one cares how good the customer service is if nothing works out of the box. Why are so many RC companies going out of business? I promise the two are related.