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Official venom factory support thread

i was testing my new creeper in the backyard, creeper was climbing the rock and front right wheel was pushing all the vehicle (i believe it was hanged on the Transmission Housing, coz have no new skid), then i saw left wheel started to spin, i thought something is broken, damn...

so look what was broken

3537014864_e5c02c5606.jpg


more than that, pin is bended
3536200693_0ea80a4329.jpg


more pix - http://www.flickr.com/photos/alexguzun/tags/diffcase/


Don't feel bad I had a similar experience except a little worse. I even staked the the pins from the back but it only helped temporarily.
 
looks as if your diff lock ring was not fully seated into the pin holes when the diff was in the lock position.

This almost happened to mine, but i caught it when i was free wheeling it by hand after assembly, while I was sliding the remote diff lock back and forth. I could feel the diff lock ring pins were not fully seating.

when I pulled the axel case in half I could see the diff lock ring was not seating completely and was just catching the top part of the plastic diff case.
in my case there was a smallest peice of flashing on the axel case i missed during assembly stopping the sliding diff lock tab from full movement.
 
sure, it is clear
i don't like the following thing, the wheels have a big free-spin before it actually moves the diff.
Other words (my English is not cool as yours ;) ): when i pick up the crawler and try to spin the wheel by hand it spins few degrees before i'm feeling the diff/motor force. I think those axles ends were not grind away to fit tight :(
 
My son and I were out doing a little crawling and we broke a front stub shaft. And when we went to change it out we found a bent pin.:shock: Which ment if we put it back in the front I'm sure it would have bound up when it would steer. So we swaped it out for a rear one. Do to the rear steer being locked out.

Need stronger pins.
 
Dig.... how hard can it really be? Why put people off this long? Has it been tested enough? When.... if i ever i get this dig... i hope it is dead on!! At this point i am ready to call it the unicorn of dig systems...? I will be shocked if i ever see one!! Im bout sick of waiting!!!!

This rig has sooooo much going for it!! What the hell is going on!!!
 
damn dude...if ya want a dig that bad just build a shaft dig like several of us have... it works great(mine at least) and cost next to nothing(less than 20 bucks). I will still buy the venom dig when its released just because its a cleaner install...I will however be able to have my dig and yet WAIT to see how well the venom dig performs and holds up;-)


Now for the reason i posted in the first place.... BIG thanks to paul for getting my wifes replacement axles out!!!! dave had sent out some late last month that never made it to my house(someone somewhere is wondering what the hell these funny looking metal pieces are:ror:) anyway after waiting a LONG time i called back last week and got paul who told that they had infact shipped and he would send out a replacement replacement set ASAP... got um today"thumbsup"

Thanks again Paul
 
sean: I completely understand were your coming from.
JSN: There are people out there that don't feel the need to fabricate parts. For some of us if fun and we enjoy it, but others don't care for it and would rather buy a product.
Think of it as buying a car. Some people by a car that already has nice wheels and tires, exhaust, etc. Others enjoy the build. There's no right or wrong way to build.

If I was a big corperate company like venom. I would have the crawler, dig, extra parts, etc. Already made up and ready for sale. Now I wouldn't offer the dig or other parts for maybe a month after the first sales of the truck. Product testing doesn't take this long! This is the companies fault. They are slow and act like amatures. I'm an unemployed 21 year old and I know I could run this company better than how it is right now.

This is my .02 cents. Since I already have the truck and no job i'm obviously going to work with what I got. But I would rather have started off with another brand instead of dealing with a company that doesn't have it together.
 
This is the companies fault. They are slow and act like amatures. I'm an unemployed 21 year old and I know I could run this company better than how it is right now.

This is my .02 cents. Since I already have the truck and no job i'm obviously going to work with what I got. But I would rather have started off with another brand instead of dealing with a company that doesn't have it together.

from what you said it is clear you have only 21y
you have no idea how to run a company with more that 5 ppl
chill out guys
 
I'm an unemployed 21 year old and I know I could run this company better than how it is right now.

Yep, you have no idea what you're talking about. It's not about how the company is run but the difficulties with designing and mass producing a new product for cheap (since most of us are cheap bastids). R&D isn't cheap or quick, you need people to make drawings, get prototypes built, test, fix problems, and repeat several times. Then they have to setup manufacturing overseas and build tooling. Add to that the time difference, language, and even culture differences with the manufacturer and it all takes time, LOTS of time. Add to this the hard economic times when income and profits are lower you have less money to make it happen fast.

I'm not saying Venom didn't do anything wrong managing this product, at the very least they shouldn't have promised it early, but hey, who here is perfect anyways?

My 2 pennies.

Richard
 
thats was pretty jacked up legion1capone for you to say.you dont probably no how it is in the real world.your probably still at home liven with mama.in this day and age this companies no they have to put a good product out.if thay fill its not right yet then they shouldnt put it out.for what its worth in think the creeper is a good product.
 
......I'm not saying Venom didn't do anything wrong managing this product, at the very least they shouldn't have promised it early......
Richard

Nicely said by the last 3 posters "thumbsup" and as stated above by YJ this is my only complaint as I posted earlier in the thread, but hey my shaft dig worked flawless in my last comp, so I can wait for the factory dig now;-)
 
This is the part where i bite my tongue!!

Good luck with the home made shaft dig!


Ever build a proper one or use one?

The shaft dig actually works great. I use one and unlike some tranny dig units I saw this weekend at the comp, which allowed the rig to roll backwards 2-3 inches while trying to engage when on the wall, my shaft dig engaged and held tight with no roll back.
 
Only thing about the dig is it better not have faulty parts like the truck did. They released the truck in a hurry to beat Losi, good thinkin. But now there are tons of little things that have added up. Axles, rod ends, and drive shafts. Me myself like to build things, I like the challenge of making a scrap of parts work. Now for the company, they stand by the product 100%. Still glad I got the Venom. Ha, If I wanted to build my rig at 4 wheel parts I would have bought me a Jeep.

Now L1C, I like what you have done with your Creeper, great work. But running a company is another can-o-worms. And I want one of those chassis when your done.
 
Wow, Ignorance must be a wonderful place to live :roll: I think what you need to try to understand is that it is not just a simple phone call to make these things happen. Have you been watching the losi thread? How many times have they pushed their project back? Why? Because they want to make a quality rig for people, 99% of the people over there understand that it takes time to build it right. So Venom pushes back their dig Why? Because they want to make a quality dig for people, 99% of the people over here understand that it takes time to build it right. Im sure the Losi will have some issues just like every other rig that is mass produced, Venom is not nor will they ever be alone with manufacturing issues that happen from time to time. I was one of the very first to get a creeper and I am also one of the people in a very large group of people that are VERY impressed with their customer service skills, I have had every issue and question resolved that I have had to date....Don't be a hater where is it going to get you? Really...

http://www.google.com/search?hl=en&...l&resnum=1&ct=result&cd=1&q=corporate&spell=1

If I was a big corperate company like venom. Maybe you should learn how to spell corporate before you tell us how you can run a huge corporation. :roll:I would have the crawler, dig, extra parts, etc. Already made up and ready for sale. Ummm the dig is an option part you bought the creeper Knowing that it would be released at a later date. Now I wouldn't offer the dig or other parts for maybe a month after the first sales of the truck. Why? fill us in on you thought here? Product testing doesn't take this long! Your sure of this huh? I guess everything you have ever done has been perfect everytime? This is the companies fault. Whats their fault? that they are taking the time to make this dig right? I'm sorry is that a bad thing? They are slow and act like amatures. Whos the amature here? Im sure the guy who plunges the toilet at Venom can spell amatures correct. I'm an unemployed 21 year old Enough said! and I know I could run this company better than how it is right now. So let us in on your business plan, Im sure Venom would be happy to give you a job as their president and CEO once you learn how to spell.
This is my .02 cents.Thank god its not an entire dollars worth of thought Since I already have the truck and no job :roll: i'm obviously going to work with what I got. So why are you posting this hateful thread? But I would rather have started off with another brand instead of dealing with a company that doesn't have it together. So hurry up and sell it its not to late to buy an axial...
 
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Ever build a proper one or use one?

The shaft dig actually works great. I use one and unlike some tranny dig units I saw this weekend at the comp, which allowed the rig to roll backwards 2-3 inches while trying to engage when on the wall, my shaft dig engaged and held tight with no roll back.

I have made a shaft dig for my creeper, and it worked so so. You have kinda given me a kick in the ass... im gonna throw it back on, and give it another go. Maybe i will have better luck this time? I love to fab up stuff, but im not the best at it.
 
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