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(HH) Tech Questions and Customer support thread

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Not yet, they are due in about a week. This batch is claimed by team drivers first, then once they get a chance to ring them out the rest will be available for sale.
 
jrh, Funny, Because when i held the motor the bearing on the end would "let go" and the race would stop spinning with the shaft, especially when varrying the throttle thru the rpm range, i know im not crazy..... but if you say its ok i believe you. has it been shipped? what do i owe you? thanks.
 
jon. i have tried contacting u several times with no real answer to my question. i dont feel right asking this in the public portion of this forum but im hoping to get a straight forward answer.

i bought a few 45t torque masters a few months back. after only 4-5 packs i lost power in one. it turns out that the arm was bad (i can go into more details later on the problem if needed)

i emailed u a few time and was redirected to where i could buy a new arm on ur site. am i taking this as a loss? i used HH for its outstanding support so im hoping u can back ur product. this motor is in PERFECT condition with maybe 1 scratch on it.:|
 
jon. i have tried contacting u several times with no real answer to my question. i dont feel right asking this in the public portion of this forum but im hoping to get a straight forward answer.

i bought a few 45t torque masters a few months back. after only 4-5 packs i lost power in one. it turns out that the arm was bad (i can go into more details later on the problem if needed)

i emailed u a few time and was redirected to where i could buy a new arm on ur site. am i taking this as a loss? i used HH for its outstanding support so im hoping u can back ur product. this motor is in PERFECT condition with maybe 1 scratch on it.:|

dang, still dealing with this? been like a month. he'll get it sorted out.

thanks for the quick shipping on my order tho holmeshobbies.
 
Torque Master BR-XL (ESC)?

John,
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I am interested in purchasing your ESC (Torque Master BR-XL) I need this by Saturday 8/1/2009. Please let me know ASAP if you can accommodate my request.
Thank you,
Bryan
 
hay john i have a quick question. what is the difference between the crawlmaster, crawlmaster sport, and the revolver black? is there a difference in power or anything?
 
Just an easy question for now. I ordered a new armature for my 7t cobalt puller and i might have forgotten the orientation of the can/endbell when i pulled it apart, it was just along time ago.

Any tips for getting a good baseline of 0 timing? or where it 'should' be stock?

Thanks!
 
JRH, will this work for an e-maxx basher for a titan 775 motor, and when will it be available ?
http://holmeshobbies.com/product.php?productid=274&cat=2&page=1

Still working on release date, it isn't quite done yet. It should work in an emaxx, but testing will need to be done before final yes.

jrh, Funny, Because when i held the motor the bearing on the end would "let go" and the race would stop spinning with the shaft, especially when varrying the throttle thru the rpm range, i know im not crazy..... but if you say its ok i believe you. has it been shipped? what do i owe you? thanks.

I didn't ship it back yet, I will check it out again. I can't see well enough to watch the inner race, maybe I will put a mark on it and watch.



jon. i have tried contacting u several times with no real answer to my question. i dont feel right asking this in the public portion of this forum but im hoping to get a straight forward answer.

i bought a few 45t torque masters a few months back. after only 4-5 packs i lost power in one. it turns out that the arm was bad (i can go into more details later on the problem if needed)

i emailed u a few time and was redirected to where i could buy a new arm on ur site. am i taking this as a loss? i used HH for its outstanding support so im hoping u can back ur product. this motor is in PERFECT condition with maybe 1 scratch on it.:|

You should have gotten an email response to this if you sent an email. I can replace an armature if it went bad. Maybe I misunderstood what you were asking in the email?

I am interested in purchasing your ESC (Torque Master BR-XL) I need this by Saturday 8/1/2009. Please let me know ASAP if you can accommodate my request.

No sir, not at this time. They are not quite done.

hay john i have a quick question. what is the difference between the crawlmaster, crawlmaster sport, and the revolver black? is there a difference in power or anything?

The crawlmaster series has a bit more power than the revolver. The Sport model has thicker laminations and is a bit less efficient. All three motors are discontinued while I develop a better one.

Just an easy question for now. I ordered a new armature for my 7t cobalt puller and i might have forgotten the orientation of the can/endbell when i pulled it apart, it was just along time ago.

Any tips for getting a good baseline of 0 timing? or where it 'should' be stock?

Thanks!

At the top of this forum there is a sticky on motor care, read it. The true way to get zero timing is to use an amp meter to dial in the lowest no load amp draw.
 
Still working on release date, it isn't quite done yet. It should work in an emaxx, but testing will need to be done before final yes.

if its gonna work i would like to go JRH motor/esc combo on my new toy. just point me in the right direction for a single motor set-up. TIA
 
Hey jrh I have 2 questions. First can the 10t puller handle more than 3s??

Also I cooked one of my 7t motors (let it get up to 300+ degrees ) it still works but it doesn't have the power it used to. Did I kill the magnets? Can it be fixed ???


Thanks, cole
 
John got my motor cut...put on brand new brushes...and it still has a dead spot...it don't matter what I do...I advanced the timing and retarded it and it still has the same dead spot???


thoughts??
I know these don't last for ever...but dang these motors are only a few months old...:?

Sounds like you got a deep burn mark on it. You can send it my way and I can see what can be done to save it or replace it. A deeper cut may be needed.


I am going to see if there is anything that can be done to keep the comm burning from happening so fast. A design change may remedy the situation. I think it may be a combination of the low resistance wind, zero timing, laydown brushes, and maybe high voltage that is causing the fast wear.

ok...what your address?? I tried to look it up on your site but no go....

thanks for your help on this.8)

716 W. Sexton rd.
Columbia, MO 65203

hey John I have been moving and did not get a chance to ship my 35t with the dead spot out to you yet...
I just printed a USPS label and it's now ready to go!!

should I send both motors in?? my front 35t works ok still....but if you can rebuild or freshen it up I would rather just send both motors to you and get 2 fresh..:mrgreen:

let me know...maybe these two can ship BACK out with my custom 40T's I ordered a week or so ago???




thanks for your help and time on this
Mark
 
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Lipo batts and charger

I just want your opinion on what I should get. I have a AX10 that will have a FX-R with a 55t motor, right now it has a Rooster. I want to run a 3s but I have no idea what to get. I will also need a charger, thanks for the help.
 
>.< any idea when you will be putting out some new out runners?

Soon enough, I am waiting on the prototypes still.

Hey jrh I have 2 questions. First can the 10t puller handle more than 3s??

Also I cooked one of my 7t motors (let it get up to 300+ degrees ) it still works but it doesn't have the power it used to. Did I kill the magnets? Can it be fixed ???


Thanks, cole

3s max on the puller. If you run 4s is will wear out fast.

Sounds like you killed the magnets, you need a new can.

hey John I have been moving and did not get a chance to ship my 35t with the dead spot out to you yet...
I just printed a USPS label and it's now ready to go!!

should I send both motors in?? my front 35t works ok still....but if you can rebuild or freshen it up I would rather just send both motors to you and get 2 fresh..:mrgreen:

let me know...maybe these two can ship BACK out with my custom 40T's I ordered a week or so ago???




thanks for your help and time on this
Mark

Sure, send em here and I can ship it all back with your 40's.

I just want your opinion on what I should get. I have a AX10 that will have a FX-R with a 55t motor, right now it has a Rooster. I want to run a 3s but I have no idea what to get. I will also need a charger, thanks for the help.


I just got a load of 1300s. They are factory matched and have great punch. I would recommend any of the hyperion chargers as a match. The AC/DC 0606i is nice for plugging into the wall. Otherwise you will need a 12v power supply.
 
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