Bike shop rant...
More than any other hobby I have been in, bike shop sales people and mechanics automatically treat their customers like they haven't got a clue as to how a bike works, the parts that go on them, or how to use them.
- I went to two local bike shops looks for a chain stretch guage. Both places they told me what the tool does. This tool is fairly specific, and specialized to what it does, so if a custom comes in looking for one, it is a fairly safe be the customer knows what it does. This would be like going into Ace Hardware, asking for a plunger, and the sales guy telling what it does...
Speaking of Ace Hardware... Some Ace rants...
• The greeter creeps me out. I don't need someone in my face as soon as I walk it the door. I understand this is a corporate mandate, but it is still annoying as hell.
• Ace personifies the idea behind the brick-and-mortar fee. If it is a nut, bolt or bracket, they likely have it, but you are going to likely pay through the nose for it. Sure, you can buy it on line for a lot cheaper, but it you don't want to wait a week for it, you'll pay for it. 3mm and 4mm hardware is a great example, especially stainless. But, this is to be expected, and not my rant...
--- So, when you are looking for the right hand threaded, left handed monkey bolt, and you are searching all of the bins in Ace for it, it might seem comforting to have a sales associate offer some assistance. Now, if told them what you are looking for (or showed them, given you had one and needed more), and if they went right to the bin that had that part, all would be good. However, when you show them what you are looking for and they start scanning the bins, just like you were doing before the sales person showed up, that is VERY annoying.
• Last Ace rant, but this one might just be me... When talking about clear flexible tubing, I am used to calling it Tygon tubing as a general term, understanding that "Tygon" is, in fact, a company name. Whenever I ask for "Tygon tubing" in any Ace I have been in, they look at me as though I just asked for an XL can of half-inch double-lock monkey nuts.