Official venom factory support thread

[Alex.G]

i wish i can help,

could you make some photos when you will disassemble gearbox next time?
If you'll want to areder new gears, order two packs, coz venom missing gear in every set. THey know about it, but ...

or throu it away and buy axials (i'm ordering it) tranny (more compact and there is a dig on the market )

 

[The_kernel114]

If the venom dig doesn't come out this week im ordering a swx bender chassis with tranny and vp hurtz dig.

 

[Alex.G]

>>sex bender chassis
don't wait, order it, it will arrive you sonner that v's dig

 

[bigdog2]

missing shocks

I just picked up my creeper and started the build
first off i love the quality and fit
but I am missing the shocks (bag F) i believe
the box still had the factory seals on it so
how do I go about getting them ?
thanks Rob

 

[wiznich]

I had a two defective parts in mine also. I just went to the Venom site and emailed them about the probem and they sent me new parts. They (Venom) have GREAT customer support, they will send you new stuff no questions asked.:mrgreen:

 

[Alex.G]

it is a standard approach of any cs. Rather they be active on this official cs thread, and i am not talking about venom subforum.

 

[bigdog2]

called venom today
shocks are on the way
thanks to Jason from venom for hooking me up
awsome CS...

 

[The_kernel114]

any updates on the dig yet?

 

[perfictsib]

just started to build my sons creeper and theres no page 13/14 in the book and the pdf files on the venom website wont load up

 

[Alex.G]

no prob here: - http://www.venom-group.com//mmVENOMGROUP2/Others/VEN-8300 Venom Creeper Instruction V2.pdf

i can reupload it for you.

P.S. Where are the venom's support guys?

 

[perfictsib]

3rd attempt i downloaded them ok and thanks to skullbasher for sending them to me

the pdf files are better than the instructions which come with the kit

 

[Alex.G]

just cracked a cvd, it is a strengthened cvd sent by venom, as "these are those news and strong ones"
I didn't made something brutal, just climbed the rock. Can't image cvd from the first batch


Oh.. i so tired of creeper
it wants me to gave up with rc rock crawling at all (it was/is my first and only rock crawler)

 

[assassin_tl]

just cracked a cvd, it is a strengthened cvd sent by venom, as "these are those news and strong ones"
I didn't made something brutal, just climbed the rock. Can't image cvd from the first batch


Oh.. i so tired of creeper
it wants me to gave up with rc rock crawling at all (it was/is my first and only rock crawler)

do you have weights in your wheels?

I would try these:
http://www.rc4wdstore.com/2/index.php?cPath=33&osCsid=e137dbad0194af6677a88932c0b64269

 

[Alex.G]

ano mam ale aj tak je to zle
Yes i have, but...

If you don't want to crack you Creeper in 2min, leave it on the shelf.

 

[snwchris]

I've read & heard alot of hit & miss on part failures. Some people have been having part failures right away and some not. I've been bashing mine for 2weeks now and have even taken a few harsh falls. I wouldn't say it's going to break in 2mins or even 10mins of running.

Everyone's going to experience their own issues at one point or another. I'm glad I took the chance and bought this kit even based on after reading some of issues people where having.

Knock on wood... so far my only issue has been the pins in the axle shafts and driveshafts. I took care of that by way of epoxy & heat shrink.

This is my first real r/c crawler and for the price & kit seems pretty sweet. Previous owned & modified a New Birght Jeep.

Chris

 

[assassin_tl]

ano mam ale aj tak je to zle
Yes i have, but...

If you don't want to crack you Creeper in 2min, leave it on the shelf.

nevsiml jsem si ze jsi z SK rekl bych ze ty zavazi tomu davaji zabrat(zvlast v kombinaci s vykonym motorem), ja jezdim cca 14dni v seriovem stavu a OK... az to odejde zkusim ty z RC4WD. zase za ty prachy losi ma taky svoje problemy co sem tak cetl, ja jsem s venomem spokojenej.

for others, sorry for non-english writing

 

[brug33]

I've read & heard alot of hit & miss on part failures. Some people have been having part failures right away and some not. I've been bashing mine for 2weeks now and have even taken a few harsh falls. I wouldn't say it's going to break in 2mins or even 10mins of running.

Everyone's going to experience their own issues at one point or another. I'm glad I took the chance and bought this kit even based on after reading some of issues people where having.

Knock on wood... so far my only issue has been the pins in the axle shafts and driveshafts. I took care of that by way of epoxy & heat shrink.

This is my first real r/c crawler and for the price & kit seems pretty sweet. Previous owned & modified a New Birght Jeep.

Chris

I agree...I have beaten the crap outta mine, I have broken two link ends. It is weighing in around 5.5lbs.

Like he said, if the dig isn't out sometime soon, it won't be a Venom chassis any longer....:evil:

 

[Alex.G]

Lucky kit you got

 

[wiznich]

Ok it's late September, as noted for the release of the dig (pretty much everywhere says that). Where is it:?: Does Venom have another release month in mind:?:
I will gladly give Venom another $70

 

[The_kernel114]

If the dig came out in 2 weeks then the venom would stay my comp truck, and my axial build would go on hold.