Shout out ot Holmes Hobbies for their great Customer Service.

[Timmahh]

Picked up a Crawlmater Mini v2 kit from RPP July 4th. Got the motor a week later and put it together and installed it. Test drive went great. Then it sat for a few weeks before I was able to get back out with my Monster Mash build.

BEC on the Mini went south on me in the 1st 5 minutes of my 2nd test run.

Contacted Holmes and explained the issue and scenario.

Got word yesterday a new RTR CM Mini V2 is on the way, and they sent a prepaid envelope with it to ship the bad one back>

No fuss, no muss, no shit stomping.

Just solid Customer Service.

Thanks John and Team!
Its much appreciated.

 

[Speedy-Triple]

great news about their customer service ... I have a bunch of their products that keep chugging forward without skipping the beat.

 

[Fallen]

There are several reasons you'll probably never hear anyone badmouth Holmes Hobbies.

A+ products backed by A+ customer service means you can't lose. You're going to have to try pretty hard to have a bad experience with Holmes Hobbies.

Maybe learn a lesson Traxxas... great products, with customer service so bad that I won't buy from them anymore.

 

[King Dork]

Holmes Hobbies crew is great! Recently purchased a Crawlmaster Mini V2 & 1800kv Revolver V3. First power up and the motor was stuttering badly. Sent both items back and they determined that the esc was faulty. Sent me a new one and even soldered all the wires on. Combo works great now. I have 13 crawlers and a majority of them have one or more Holmes electronics installed. Great products and amazing support defines Holmes Hobbies.

 

[high plains drifter]

I might as well get in on this. Two HH motors and three HH servos in my rigs and the only thing better than the quality is the customer service.

 

[Timmahh]

Replacement ESC came in today. Got it swapped out and added a 10a CC BEC to power the rx and dig servo, bypassing the onboard BEC fully (removed the red power lead from the rx wire).
Back in action!

 

[Mud bogger]

X2 on there customer service, they replaced my puller pro just outside of the warranty. Im a lifetime customer of HH, cant say enough good things about HH

 

[King Dork]

Im a lifetime customer of HH, cant say enough good things about HH

Let’s add that John is a seriously funny dude too. Anyone who’s watched his videos will agree. Bob Rocks just about made me lose bladder control!

 

[JohnRobHolmes]

Thanks for the positive feedback! Quite a change from Facebook where people only post when its time to complain. Had to take a break from that place.

 

[House]

Had to take a break from that place.

I wish everybody would…!