skinnyj
Pebble Pounder
Glad you got your money back. That's a lot to be out of pocket. And as I always emphasize to my wife... you have to lean on companies to get them to follow through on their obligations or responsibilities. They're not going to look out for your interests.
I had to do the same thing with the other insurance company on Monday.
We dropped off the rental last week, which the other company was paying for. Enterprise signed off on it and we waited for our security deposit to be refunded. A few days go by, no refund. I call Enterprise and they tell me that the rental exceeded the allotted 30 days and they were waiting for the insurance company to authorize the additional 6 days before they would refund my deposit. :evil: I had to call the other guy's company and explain to them that my truck wasn't ready until 5 days after the allotment and I dropped off the rental the next day. After some back and forth, they finally authorized the additional 6 days. Then I had to call Enterprise to make sure they were aware that the extra time had been authorized so I could get my damn money back. :roll:
We had that rental for over two months. At some point my wife had put something on the hood :shock: and left some nice, 12+ inch clear coat scratches. The day before the turn in, I was out there with buffing compound trying to lessen the scratches. Thankfully, it was somewhat rainy on the day we brought it back, so water was masking the scratches.