Latest bit regarding Hobbico customers going a different route -
Futaba is going it alone!
(I'll confess I found out about this on Harley's weekly YouTube R/C Scale News Update - but if you don't watch those, it's useful if you own or are thinking of purchasing any Futaba gear)
https://futabausa.com/
Notice
"Dear Valued Customers,
For many years Futaba Corporation’s Hobby Radio Control equipment repairs and customer service was part of an exclusive distribution agreement between Hobbico, Inc. and Futaba Corporation. During that time Hobbico’s “Hobby Services” was responsible for all of North America’s service and customer support based in Champaign, IL.
In recent weeks with Hobbico Inc.’s sale and lack of service support on Futaba product, Futaba Corporation has begun work on a North America Futaba Hobby Radio Control Service Center based in Huntsville, AL.
At this time, the service center is not able to make repairs yet but we hope to be fully operational in the upcoming weeks. We are very sorry for this inconvenience and are moving as quickly as we can to resume offering a great service center that is equipped to service all products and offer expert technical support on all your favorite Futaba RC products.
If you are faced with an immediate question requiring technical advice, feel free to contact us via this form and a Futaba HRC Division employee will assist you with your inquiry.
We will make an official announcement when the North America Futaba Hobby Radio Service Center is ready to take repair and warranty requests. We look forward to working with all our fantastic customers directly from Futaba!"
*** Anyone worried about whether they can pull this off - from
Wikipedia:
Founded:
Mobara, Japan (February 3, 1948; 70 years ago)
Products:
OLED displays
VFDs
Display modules
Capacitive Touch panels
Radio control equipment
Automation equipment
Components for press die sets and mold bases
Revenue:
Increase JPY 64.35 billion (FY 2013)
(US$ 625.24 million) (FY 2013)
Net income:
Increase JPY 1.79 billion (FY 2013)
(US$ 17.45 million) (FY 2013)
Number of employees:
5,179 (consolidated, as of March 31, 2014)