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RPPHOBBY.COM- Post public questions,suggestions, or feedback here

hey RPP just wanted to say thanks, got my son's honcho style cage for Christmas. it arrived in just a few days with free shipping.

YOU GUYS ROCK!!!!!

*got him a set of RPP/RCC stickers too ;)
 
Just wanted to put up a quick post. I ordered a decent sized order last Thursday from RPP for the first time and used the free standard shipping. I'd say within 2 hours the shipment was marked as shipped. Dang!

Not only was it fast processing, they shipped it USPS priority. It got from CA to FL in two days flat.

I couldn't believe it when USPS knocked for the signature. Fast service, everything was perfect. Thank you!!!
 
I placed four orders with RPP in December totaling around $540 thanks in part to your holiday deals, but mostly because of your free shipping. The first three orders were great. They shipped right away and arrived within days which is very impressive during the super busy holiday rush. The last order, totaling over $400, always shipped very quickly, but when it arrived the box was out of square and there was a bulge on the one side which, to me, looked like something too large was stuffed in a box that was too small. This is what I found when I opened it. The $140 Vanquish axle was stuffed in a box that is too small for it. It's simply unacceptable to ship items without protection. This is especially true when it's a $400+ order. Thankfully the axle seems to be fine, but this should not happen again.

Also, please stop using packing peanuts and find something with less mess and more protection for the items that you ship!

 
Box looks adequate in size... just appears that the axle "settled" down in the bottom. Insulated in bubble-wrap or packing paper, appears it could've gone into the same box without the vulnerability. Also hate the peanuts. Love the Christmas Gearhead stickers, RPP!
 
When are you getting in more stock of the SSD 2.2" Rock Racer wheels in silver? Part number: SSD00125
 
So the feb10 10% code works on the vs4-10, but not the pres19 15% off sale?


Sorry the VS4-10 being available for any coupon was a error. It was available for 10% and not 15% Currently correct now unavailable for any coupon discount.


Nate - RPP Hobby
 
Any chance you’ll stock the Boom Racing BRX01 sometime this spring or summer?

We are always looking to expand our lineup. That being said, we do not have immediate plans to stocking the Boom Racing BRX01. We will add to our list of possibilities.

Thanks for the feedback!
 
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