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RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I'm sure that I speak for 100's of people on this forum- please forward the best wishes that Corey and his friend can be at home with family for the holiday. We understated, and respect, their families wishes to keep private matters private, but we also miss him being on here, "thumbsup"
 
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I'm sure that I speak for 100's of people on this forum- please forward the best wishes that Corey and his friend can be at home with family for the holiday. We understated, and respect, their families wishes to keep private matters private, but we also miss him him being on here, "thumbsup"

Thank you for the wishes BigSki. Corey is improving, but still has a long road ahead of him.

-The Crew at RPP Hobby
 
order # 141868 Placed on 12/12/15. Shipped 12/14/15 and still as of today 12/21/2015 waiting to get my order. I know it's out of your hands but you may want to rethink your free shipping. An $800 order should not take a week inside the US.
 
order # 141868 Placed on 12/12/15. Shipped 12/14/15 and still as of today 12/21/2015 waiting to get my order. I know it's out of your hands but you may want to rethink your free shipping. An $800 order should not take a week inside the US.

TAT76,

Sorry for the delay, but it is clear the USPS "dropped the ball" on this one.

Tracking shows:
The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our USPS destination facility in BILLINGS, MT 59101 on December 20, 2015 at 9:59 pm. The item is currently in transit to the destination.

Sorry to hear you are disappointed in our service, but we did everything in our control to get you your order as soon as possible.

-Jim, RPP Hobby
 
TAT76,

Sorry for the delay, but it is clear the USPS "dropped the ball" on this one.

Tracking shows:
The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our USPS destination facility in BILLINGS, MT 59101 on December 20, 2015 at 9:59 pm. The item is currently in transit to the destination.

Sorry to hear you are disappointed in our service, but we did everything in our control to get you your order as soon as possible.

-Jim, RPP Hobby
Sorry Jim, just frustrated and needed to vent. I know it's not you guys and I've had a great experience in the past. Hard to deal with when you need a fix. Making it this far maybe I should just return and sign into treatment.
Again I'm sorry for acting like baby wanting his toy truck.. :)

Sent from my SM-G900V using Tapatalk
 
Just received my first order ever from them.... Great customer service. Quick shipping and reasonable prices... I'm happy.
 
First of all, best wishes for Corey and his friend for continued progress in recovery and for their families.

Second, RPP service is amazing, the USPS even did a great job. Ordered some stuff on Tuesday, tracking said Saturday, no hurry, figured Saturday or later given the holiday season, no problem. Stuff was sitting on my porch this afternoon. Freaking awesome, thanks for the great service."thumbsup"
 
I ordered just one item from Tower Hobbies late Sunday night. Then Monday afternoon, I placed orders with four other online sellers - Hobby King, Dlux, eBay seller, & RPP. My last order consisted of 13 items from RPP whereas my orders were only one or two items from the other sellers. According to my emails, it was that LAST order that was FIRST to ship!!! RPP Hobby. I am sure it will also be the first shipment I receive... all thirteen items, which gives me lots to play with while I wait for the others to get off their butts. Thanks, RPP, for being excellent to each other! ;)
 
RPP, I have strayed, sorry.

Today, I went to buy a radio. Got it in the cart, applied the appropriate coupon code from the site, and was then presented with the least expensive shipping option of over $20. To North Carolina! I checked and rechecked to make sure I'd done nothing wrong, but couldn't find anything less than $20. I am not in a rush, so I hoped to not spend so much on shipping.

I love your service, your product selection, your support of the hobby. Easily 80% or more of my rc money the past ~2 yrs has gone to RPP. Sadly I went to another reputable and popular retailer's web site and found the same radio for the same price with a slightly better coupon, and free shipping. So I bought it there, saved myself over $30. I feel a bit dirty and hope this was an anomaly..............
 
I haven't had to deal with any customer support, but I'll tell you one thing, orders get processed and shipped fast."thumbsup"
 
Thanks RPP for getting me my X-Maxx. Shipping was very fast and well packaged as always. Really appreciate everything. Best place to buy from.

maxxpain-15603-albums412-60238.jpg
 
RPP, I have strayed, sorry.

Today, I went to buy a radio. Got it in the cart, applied the appropriate coupon code from the site, and was then presented with the least expensive shipping option of over $20. To North Carolina! I checked and rechecked to make sure I'd done nothing wrong, but couldn't find anything less than $20. I am not in a rush, so I hoped to not spend so much on shipping.

I love your service, your product selection, your support of the hobby. Easily 80% or more of my rc money the past ~2 yrs has gone to RPP. Sadly I went to another reputable and popular retailer's web site and found the same radio for the same price with a slightly better coupon, and free shipping. So I bought it there, saved myself over $30. I feel a bit dirty and hope this was an anomaly..............




x2 :oops:
i hate spending money elsewhere......please give us free or reasonable shipping with out rasing prices... if others can do it so can you "thumbsup"
 
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