iTunes sucks!! please help me with the download

[timmy85]

i got my wife a i-phone 4 tonight and i am trying to download the latest version of iTunes. i have a Dell inspiron 1525. it has Windows vista. we have iTunes on here already but we need the lastest version to use the i-phone.

i download ouick time with out iTunes and it says it is compleate and finshed.

i go to download iTunes 10.1.2 and i think about half way through it has a message come up and says " quick time was not downloaded completely"

or

it will come up with a meassage saying- could not access network location %APPDATA%\

i am not very good on computers and i am needing some help! if you guys need more info or anything please let me know. thanks, Tim

 

[TANK]

maybe you're not downloading the right bit for your system? 32bit vs 64? have you tried plugging your phone in and seeing if it searches for updates?

 

[timmy85]

maybe you're not downloading the right bit for your system? 32bit vs 64? have you tried plugging your phone in and seeing if it searches for updates?

i did try that. on iTunes it says i need the latest iTunes update to use the phone on it. how do i find out what bit system i am running? lol i suck with this kind of thing. thanks, Tim

 

[foproy]

go into the start menu right click on my computer and go to properties

you will see the screen above, and i have underlined where you need to look.

 

[vw_thing]

You should be running 32 bit, I don't think 64 is an option on your laptop. If you want to check, hitting "Start" (Windows logo) +"PauseBreak" on your keyboard will bring up the System Properties window, which should specify what version you are running.

The easiest solution is probably to just uninstall iTunes and Quick Time completely, reboot the computer, download the whole package, and install it all at once. This guide from Apple may help: http://support.apple.com/kb/HT1923.

I don't think the uninstall will touch your music library, but it may be best to back up anything not on your ipod (if you have one, not the iPhone) to a CD before you uninstall itunes.

[edit] or the same thing foproy posted for checking the Windows version.

 

[timmy85]

thanks! it is the 32bit system and i was trying to download the right one.